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Do you sell your products in wholesale?

At Organica, we extend wholesale opportunities to health stores, pharmacies, sports centers, online distributors and more. If you are looking to partner with us, visit wholesale or more information.

Are your supplements USDA Organic certified?

Our supplements are manufactured in facilities that are USDA Organic certified and follow Good Manufacturing Practices (GMP). Our products also comply with FDA guidelines to ensure safety, quality and product efficacy.

What if my order arrives damaged or opened?

If your package is lost or damaged, please contact us immediately. We will work with you to resolve the issue, which will include sending a replacement or issuing a refund, depending on the situation and our policy.

Where can I find the tracking for my order?

Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website. You can also view the tracking and order information in the User Dashboard.

Can I return a product if I've used it?

Products must be in the original condition you received them (unused) to qualify for a return. If a product is returned with signs of use, we may offer a partial refund or, in some cases, may not be able to accept the return.

Do you offer samples of your supplements?

We do not currently offer samples, but we stand behind our products with a 30-day satisfaction guarantee. Please check our website for any special promotions or trial sizes that might be available.

How do I create an account?

You can create an account by clicking on the "Sign Up" or "Register" button found at the top of the homepage. From there, you'll be asked to provide some personal information such as your name, email address, and a password to set up your new account.

I forgot my password, How do I reset it?

If you forget your password, click on the "Forgot Password" link on the login page. You’ll need to enter your email address, and then we'll send you instructions on how to reset your password.

Can I change the email associated with my account?

Yes, you can change your email address. Once you are logged in, go to your account settings or profile page where you can update your email address and save the changes.

How can I delete my account?

If you wish to delete your account, please contact our customer service team for assistance. They can help guide you through the process or do it for you.

Is my personal information kept private?

Yes, your personal information is kept private and secure. We do not share your details with third parties without your consent. Our privacy policy outlines how we handle and protect your information.

How can I view my order history?

Once you’re logged into your account, you can view your order history by navigating to the orders section. There you'll find a list of all your past orders along with their statuses.

Are your supplements a Non-GMO Project?

Our supplements are manufactured in facilities that are have the Non-GMO Project certification.

Are your supplements USDA Organic certified?

Our supplements are manufactured in facilities that are USDA Organic certified and follow Good Manufacturing Practices (GMP). While the FDA does not approve dietary supplements, our products comply with FDA guidelines to ensure safety and quality.

Do you offer samples of your supplements?

We do not currently offer samples, but we stand behind our products with a satisfaction guarantee. Please check our website for any special promotions or trial sizes that might be available.

Is there an expiration date on your supplements?

Yes, all our supplements come with an expiration or "best used by" date on the packaging. We recommend using the supplement before this date to ensure you're getting the best quality and efficacy.

How should I store my supplements?

To maintain the quality of your supplements, store them in a cool, dry place away from direct sunlight. It's also important to keep the container tightly closed when not in use to prevent moisture from affecting the product.

How do I know which supplement is right for me?

We recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing health conditions or are taking medication. Our website also includes detailed information about each supplement to help you make an informed decision based on your health goals.

How long will it take for my order to arrive?

Order processing times may vary, but we typically process orders within 1-2 business days. Shipping times depend on the selected method and your location but generally range from 3-7 business days for standard shipping.

Do you offer faster shipping options?

We offer a variety of shipping options to meet your needs, including standard ground shipping, expedited shipping, and priority shipping. Delivery times and costs vary based on the shipping method selected and your location.

Where can I find the tracking for my order?

Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.

Do you offe free shipping?

Most single orders carry a small shipping charge however, if you bundle more than three or more items, the shipping is free.

Do you ship internationally?

Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs clearance and additional fees upon arrival in the destination country.

Can I change the shipping address after placing my order?

If you need to change the shipping address, please contact us as soon as possible. We cannot change the address once the order has been shipped, but we will do our best to accommodate your request if the order is still being processed.

What is your return policy?

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

How do I initiate a return?

To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with instructions on how to proceed, including a return shipping label if applicable.

How will I receive my refund?

Refunds are processed to the original method of payment. Once the return has been processed, please allow 5-10 business days for the refund to appear on your statement, depending on your bank or credit card issuer.

How long does it take to process a return?

Once we receive your returned item, please allow us 5-7 business days to process your return. You will be notified via email once your return has been processed.

Can I return a product if I've used it?

Products must be in the original condition you received them (unused) to qualify for a return. If a product is returned with signs of use, we may offer a partial refund or, in some cases, may not be able to accept the return.

What happens if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately with photographic evidence of the issue. We will work with you to correct the error promptly, either through replacement or refund.

Should I consult my doctor before taking supplements?

Yes, you should talk to your doctor before starting any supplements. This is to make sure they won't interfere with medicines you're already taking and to ensure they're safe and right for your specific health needs.

How do I know if I need to take a supplement?

Your need for supplements depends on several factors including your diet, age, health conditions, and life stage (e.g., pregnancy). If you suspect you have a deficiency or you're at risk of one (e.g., vitamin D deficiency in people with limited sun exposure), speak with your healthcare provider who may recommend blood tests or specific supplements.

Are supplements in powder form more effective than capsules?

Effectiveness can vary based on the supplement and your body’s ability to absorb it. Powder supplements might be absorbed faster because they don't have to be broken down like capsules. However, overall effectiveness also depends on the quality of the supplement and its ingredients.

Will taking a multivitamin ensure I get all the nutrients I need?

A multivitamin can help fill nutritional gaps in your diet, but it's not a substitute for eating a varied, balanced diet rich in fruits, vegetables, whole grains, lean proteins, and healthy fats. Some nutrients are better absorbed from food, and whole foods provide dietary fiber and other beneficial compounds that supplements don't offer.

Can I crush my tablets to make them easier to swallow?

Crushing or breaking tablets might affect the way the supplement releases into your body. It's best to take them as directed. Some supplements may be available in chewable or liquid forms if swallowing pills is difficult.

Can supplements replace a balanced diet?

Supplements are intended to complement a balanced diet, not replace it. They can help fill nutritional gaps but cannot replicate all the benefits of whole foods.